The founder, Jess Thompson, prior to setting up Migrateful, spent two and a half years working on the front line to support migrants and refugees in Ceuta, Morocco, Dunkirk refugee camp in France, and London. Her work has included facilitating a support group for victims of human trafficking, teaching English, Spanish and French to asylum seekers, and setting up therapeutic English conversation clubs. Jess also completed the Year Here Fellowship from 2016-2017 which gave her the training and network to set up Migrateful. She was featured on the 2020 Forbes 30 Under 30 List and also the 2020 Women of the Year List in recognition of her achievement in setting up Migrateful.