FAQs

Our classes, including the meal, are 2h30m (usually 6.30 – 9pm).

Our cooking demos are usually 1 hour long.

Our online classes are 1h30m to 2 hours long.

Our ticketed classes take place in partnering venues across London and Bristol. You can look for a specific venue using the search bar on the Classes page or by looking through our upcoming events, where the location is indicated. 

Our team-building & parties classes and demos can be hosted at your place or in a hired venue. Our team can travel to London zones 1 – 4. You can discuss your options with our bookings manager who will get in touch to organise your event after you have requested a class. 

Our online classes take place via Zoom.

We run regular vegan classes. You can find them using the search bar on the Classes page or by looking through our upcoming events.

For any class that isn’t labelled as vegan, you are welcome to attend and let us know of your dietary requirements when booking. We will do our best to accommodate you, but you might not be able to cook/eat all the dishes. 

We run lots of vegetarian classes. You can find them using the search bar on the Classes page or by looking through our upcoming events.

For any class that isn’t labelled as vegetarian, you are welcome to attend and let us know of your dietary requirements when booking. We will do our best to accommodate you, but you might not be able to cook/eat all the dishes. 

If you have an allergy, please let us know in the dietary requirement field when booking your ticket. Our chefs and teams are trained in food hygiene and allergies management, so we will try our best to accommodate your needs. If you have a fatal allergy or any concerns about what you will be able to prepare and eat at a specific class, please feel free to email hello@migrateful.org.

Please note that food is often prepared in environments where allergens such as nuts, milk and eggs are also processed. As a result, we cannot guarantee that food will be 100% trace-free.

Most of our chefs use halal meat. Please let us know of your dietary requirements when booking and we will make sure to accommodate. 

Yes, our classes are ticketed events, and no tickets are sold on the door. You need to book in advance, following this link, and will not be able to participate in the class unless you have bought a ticket. 

Gift vouchers need to be redeemed online on Eventbrite, following the procedure detailed on the voucher. 

 

No, we currently only accept bank card payments and gift voucher codes. 

If you recently tried purchasing tickets using PayPal, please email hello@migrateful.org for more information.

1. Locate your event and select “Tickets”
2. Click “Enter promo code”
3. Enter your voucher code and click apply
4. Select number of tickets and click “Checkout”
5. Complete registration!
 
You don’t need to introduce your bank card details after you enter the voucher code. 

Yes! If you have a 1 in-person voucher, it is valid for 2 online cookery classes; if you have a 2 in-person voucher, it is valid for 4 online classes or 2 online classes and 1 in-person class. If you are interested in reconfiguring your in-person voucher, you first have to send your code to hello@migrateful.org along with how you would like to reconfigure its validity. Once your code is reconfigured for online classes, you can redeem it via Eventbrite (see question above). 

Please note that spots in online cookery classes are taken up per household/screen and not per person. 

The list of ingredients and equipment, as well as the Zoom link for your online cookery class, can be found on the Eventbrite confirmation email received after purchase.

If you do not receive the confirmation email please check your spam folder. If you are still missing information about the class please email hello@migrateful.org.

If you have a gift voucher for one of our in-person classes, we will extend the expiry date for you so that you can redeem it once our classes are up and running again. Alternatively, you can use your voucher to book onto one of our online cookery classes. Please contact hello@migrateful.org for more info. 

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