FAQs

Classes

Our online classes are 1.5 to 2 hours long.

Our in-person Family Style classes, including the meal, are 2.5 (usually 6.30 – 9 pm), while the Station Style classes are 3hrs long (due to the more in-depth learning experience).

Our cooking demos are usually 1 hour long.

Our online classes take place via Zoom.

Our ticketed classes take place in partnering venues across London, Bristol, Brighton, Canterbury and Margate. You can look for a specific venue using the search bar on the Classes page or by looking through our upcoming events, where the location is indicated.

Our team-building & parties classes and demos generally take place in our Cookery School based in Clerkenwell, London. Please email bookings@migrateful.org for more information and options!

The list of ingredients and equipment, as well as the Zoom link for your online cookery class, can be found on the Eventbrite confirmation email received after purchase.

If you do not receive the confirmation email please check your spam folder. If you are still missing information about the class please email hello@migrateful.org.

Yes, our classes are ticketed events, and no tickets are sold at the door. You need to book in advance, following this link, and will not be able to participate in the class unless you have bought a ticket. 

Gift vouchers need to be redeemed online on Eventbrite, following the procedure detailed on the voucher. 

Yes. Payments made through PayPal on Eventbrite can take up to 48 hours to have the order confirmed. To guarantee your spot on a cookery class we recommend using a debit or credit card or using your cookery class voucher.

Please note, we only process refunds and ticket transfers if we are notified 7 days before the class takes place


Gift vouchers

1. Locate your event and select “Tickets”
2. Click “Enter promo code”
3. Enter your voucher code and click apply
4. Select number of tickets and click “Checkout”
5. Complete registration!
 
You don’t need to introduce your bank card details after you enter the voucher code. 

If you have a gift voucher that was purchased between March 2020 and August 2020 for our in-person classes, we can extend the expiry date to January 1st, 2022

All of our vouchers are valid for a full year. Unfortunately, we are unable to extend the expiry date of any voucher past it’s expiry date, so hurry up an book into one of our many wonderful classes through here before it expires!

You can check your voucher’s balance on the Gift Voucher section of our website by scrolling down to our purchasing section and clicking on “Check your gift card balance”. Enter your voucher code and click “Check balance”.  You’ll be able to see the remaining balance of your voucher and it’s expiry date. 

Please note that this is only available for vouchers purchased from August 2020 onwards. 

Yes! When booking a class with a gift voucher, you will not be charged the Eventbrite booking fee. 


Dietary Requirements and Allergens

The allergens are listed in each class’ description on Eventbrite. Please let us know if you have any specific dietary requirements so our team is aware ahead of the class but kindly note that we will not be substituting any ingredients to accommodate dietary needs so please only book into classes that suit your dietary preferences and needs.If you are fatally allergic to any listed allergens in the menu of  a class you are interested in attending, we recommend you choose a different class. Please note that food is often prepared in environments where allergens such as nuts, gluten, milk and eggs are also processed. As a result, we cannot guarantee that food will be 100% trace-free.

Please see our Food and Allergen Policy when booking into the class for more information.